Think of this as your chance to bring your nursing resume to life and show the employer just how great a fit you are for the position — not to mention for their team. Not unlike a trip to the dentist, you know that looming job interview will ultimately … In doing so, I was able to determine that they had retained the information. If I am unable to get the answer from them or they are busy I look at the healthcare systems policy and procedure manager. I have never forgotten to clamp the gastronomy tube again. 1. How did you ensure that you accomplished it? What did you do? What was your role? Last updated on April 9th, 2020 at 08:44 am. ", "What would you do in an emergency situation if the attending doctor misunderstood the patient history you just shared with him?". The family was unable to be at the bedside because the father had to work and the mother was at home with the twin sister and the other children. Why do you want to work here? It is imperative that we use simple words to our patients and families who are not medically trained and utilize a teach-back method to ensure they understand the information that is communicated to them. One specific time, there was concern from a parent that a newer nurse was not monitoring a patient’s breathing postoperatively as closely as she would have liked. Always respond thoughtfully and honestly, and let your interviewer know that you’ve carefully considered every decision you’ve made when it comes to patient care. Wondering how to get started in healthcare fast? Always remember to talk about what you learned from the situation and if anything positive came from it. I had to use words such as poop instead of bowel movement. With that being said, not everyone will become friends in the workplace but working together is key for the successful care of the patients. I have acted as charge nurse numerous times in my career. After teaching families I ask them to repeat the information in their own words. What did you do? 4. After all, most nurses can give the steps and rationales behind clinical procedures with ease. It is also important to provide the family with written educational material and use other forms of education such as videos or hands-on when possible. Tell me about a time you failed. I had to speak with the medical team and pharmacy to discuss replacing them. I sat down and spoke to my nurse manager about my concerns and to inquire why it was happening. How would you triage these patients? Behavioral-based questions are asked to get a sense of how the interviewee performs or behaves under specific circumstances. what investigations will you do and what. Using a teach-back method allows nurses to know if families truly understood the information that was given to them. What did you talk about? Tell stories of challenges and follow up with key takeaways and learned lessons. Education is of utmost importance to healthcare employers. How did you handle the situation? You may be asked questions or given hypothetical situations like: "A supervisor has directed you to take a specific course of care, but you disagree that this is the best way to treat the patient. What were the results? How did you ensure success? Share a story about when you experience failure. Each response must use correctly structured paragraphs in response to the task (400 words maximum per question). Here’s how to formulate a thorough response: If you’ve been asked a situational question but you’ve had experience with a similar scenario, you can answer it as a situational response and segue into the fact that you had something similar happen. She gathered a team to speak to the patient. Whatever it is to you, always make sure to talk about the steps and actions you’ve taken to cope with the difficulty. I learned that it is always better to ask for an in-person interpreter or utilizing a computer translation software. Describe a time when you received negative feedback and turned it into something positive. How do you overcome this difficulty? READ: View All Clinical Nurse Specialist Interview Questions. What was going on, and how did you get through it? Seun Ross, DNP, MSN, CRNP-F, NP-C, NEA-BC, How to Talk About Your Strengths & Weaknesses, The Best Questions to Ask Employers During a Nursing Interview, Sample ER Nurse Interview Questions to Prepare For, Sample ICU Nurse Interview Questions to Prepare For, Sample Labor & Delivery Nurse Interview Questions to Prepare For, Sample Pediatric Nurse Interview Questions to Prepare For, Sample School Nurse Interview Questions to Prepare For, "You have three patients in your care: Someone who is being treated for heart palpitations; someone who is experiencing a mental health crisis; and someone who is bleeding from a deep wound. Copyright © 2020 Full Beaker, Inc | 866-302-3888 | [email protected] | Do Not Sell My Personal Information, Career Advancement: Registered Nurse to Medical Doctor. ", "If a patient’s mother is sobbing over her son’s traumatic injury right in front of him and you can see that her outburst is upsetting him, what would you do? Berxi™ is a part of Berkshire Hathaway Specialty Insurance Company. Tell stories about specific times you either had difficulty communicating or times you communicated well. Unfortunately, hostile patients often are part of the job. Read each of the scenarios below to test your knowledge and clinical judgement. How did you handle it? Explain how you assessed the pending problems. Knowing when to ask for help is important. Situational interview questions focus on how you’ll handle real-life scenarios you may encounter in the workplace, and how you’ve handled similar situations in previous roles. Talk about a time when you felt overwhelmed with your work or patient-load. One healthcare system I worked for switched from paper charting to electronic medical records and computerized charting. 3. Do you have any knowledge of NHS systems or processes? I personally feel like I give 110% to all of my patients every shift but there was one that I grew especially close with. What was your role in the mistake? Sort: Relevance Popular Date . Tis the season! What were the circumstances? How did you go about finding the information? What do you find difficult about being a nurse? Watching the family lose a loved one is heartbreaking. For some reason, the patient had been dropped off by a family member and no one had come to see the child for months. She was not able to communicate with us her wants and needs and this led to hostility. What was the conflict and how did you handle it? Here are 7 ways. What happened as a result of the accomplishment? Sometimes I sit in the bathroom and take a moment for myself to cry, to reflect, and to pause to remember the patient. I was the most senior nurse in the unit by over a decade. As a charge nurse I have determined patient assignments to ensure that assignments are fair and equal. How did you react? How did you manage this patient’s care while ensuring your other patients were adequately cared for? How did that impact you, and how did you adapt? What were the results? What was the illness, trauma or injury? How did you remove yourself from the situation? Your interviewer will want to know how you’d care for patients under different circumstances, including worst-case scenarios. It is important to admit that you make mistakes and to own up to them. The woman was elderly and suffered from dementia. ", "What would you do if a critically ill patient isn’t responding to the treatment he’s receiving while under your care?". Clinical Nurse at Iminary Healthcare Staffing was asked... Dec 20, 2016. It simply is something that we must improve upon. 5. 2. Furthermore, I have to ensure that the nurses’ skill set is sufficient for the assignment. I spoke to the nurse educator on the unit to use the opportunity as a teaching moment. What were the circumstances? What were the circumstances? How to... 3. This is perhaps the most common type of scenario-based question that arises during nursing job interviews. Top Nurse Interview Question and Answer #7 Give us an example of a time when you went above and beyond in customer service Variations of interview question: Tell us about a time you went out of your way to meet a customer’s expectations Tell us when you advocated for a patient Did any opportunities arise from this situation? Working in pediatrics can be challenging but also very rewarding. How did you reach it? Take ownership if you indeed did something wrong. I set the goal to earn my pediatric certification. Rather, its unexpected non-clinical questions that are the most difficult to answer. Tell a story about a specific time when you had a difficult time getting a patient to agree to something at work. Discuss a time when you experienced miscommunication at work. Healthcare hiring professionals want to hire nurses who provide excellent patient care. One mistake that I will never forget is leaving the gastronomy tube unclamped with medication administration. Knowing who to go for help is the first step. If you need more job interview materials, you can reference them at the end of this post. Check out our list of the top gifts for nurses. Once the nurse was back from lunch, I spoke with her regarding the mother’s concerns. STAR stands for: By following this response structure, you'll be able to organize your thoughts in a more coherent way, whether you’re speaking from past experience or imagining yourself in a hypothetical situation. ANSWER ADVICE. This ensures there is no miscommunication of information. What procedures did you follow to interact with the patient? If you've had trouble with this in the past, you may want to consider trying out the STAR interview technique. Healthcare employers tend to lean towards asking behavioral-based interview questions. Give an example of a time you had to interact with a hostile patient. We researched the most common interview questions and asked panel of experts to feedback on how they should be dealt with. Tell a story about a time you were stressed and under pressure to perform. When telling stories during interviews, we suggest using the S-T-A-R format - this will ensure your story is direct, concise and to the point. If there is a concern regarding a medication dosage or interaction, I look to Lexi-Comp. Here are some interview questions often put to applicants for senior nurse positions: Provide an example of a situation where you had to resolve a conflict with a patient while providing care. 3. Describe step-by-step the actions you took to prevent the problem. But if you really want to dazzle your interviewers, you’ll need to be able to answer any kinds of questions they ask you — the most common of which are scenario-based questions. Tell a story about one of your most noteworthy accomplishments at work. Tell me about a time when you didn’t know the answer to something at work? 6. To help you prepare, below are 5 unexpected nursing interview questions … Good nurses are excellent communicators. Talk about the patient’s care and why they needed much of your time. How Would You Deal with Someone Who’s Not Satisfied with Their Patient Care? Without identifying resources and asking for help, it is impossible to succeed. A parent once didn’t disclose that the father of the child was not her current boyfriend. How do you prioritize tasks while maintaining excellent patient care? Working closely with difficult coworkers can be challenging but it is important to remember the patient, their care, and family is the most important. Conflict often occurs in the hospital setting particularly between new nurses and more seasoned staff as well as doctors and nurses. What was being discussed? Failing is one of the worst feelings in the world, either professionally or personally. This doesn’t need to be anything official. It’s important to remember some of the patients are being hostile because they are in pain, away from family, and in the hospital setting. One of the Top Nurse Leadership Interview Questions: How will you handle a situation with a patient who is not cooperating with you? Click here to read our full disclaimer. Talk about a time you worked in a fast-paced setting. The most difficult aspect of being a nurse is watching a patient die, especially one that I have cared for when they were healthy. Which is more important – research or teaching? Nursing Degrees and Levels: Which One is Right for You. What was the result? Describe step-by-step the actions you took to make it through the situation. Here are 27 more nurse practitioner interview questions candidates might face: Why did you decide to become a nurse practitioner? Tell a story about a time when you did not know the answer. Give a specific example of a time you were overwhelmed. Sharing details about a previous work experience can also be a good way to demonstrate your personality because it may be easier for you to relax and explain what you've already done than to imagine what you might do. I take that time to reflect on my participation in the event and if there was something I could have done differently. Have you ever felt dissatisfied with your work as a Nurse? Scenario Interview Questions 1. What were the results of your actions? A parent or patient’s concerns should never be dismissed. Oftentimes, clinical-related nurse interview questions are not cause for concern. Ideally, we never want to persuade a patient to do something. Explain the conflict surrounding the situation. You have six (6) patients in your care today. 4. What should you do? Whether you’ve been a registered nurse for years or are still completing your RN program, it’s crucial to prepare in advance for a nursing interview.Even after writing a great resume and cover letter, you still have to ace the job interview to successfully secure a position.. Job interviews can be stressful for even the most competent candidates, and nursing … How would you approach the situation? Describe a time you were faced with a patient who chose not to communicate or disclose important information. 25 nursing interview questions you should already have an answer for; Let’s be honest, job interviews have earned a pretty bad reputation. Talk about a conflict within your healthcare team. I signed up for the exam and paid the fee so that way I had to take the exam. What could have been done to make it better? The second time, I told him that the comments were inappropriate and I did not want him to say those things to me. I was unable to clamp it quickly enough and the medications I had already given were leaking onto the bed. Regardless of the role for which you … Think about a time when you stepped up to the plate and took charge of a situation. >>Ready to pursue even bigger opportunities? Explain the situation and why the individual was difficult. Image courtesy of Unsplash.com/Ian Schneider, The views expressed in this article are those of the author and do not necessarily reflect those of Berxi™ or Berkshire Hathaway Specialty Insurance Company. To help you through this, we got input from several experts, including: There are two types of scenario-based questions an interviewer could ask: Why would an interviewer ask these types of questions, specifically? TIP #1 – Understandably, there is a huge amount of responsibility that comes with the NHS Band 6 Level Nurse. It is important to convey your particular communication style and techniques. 5. Describe a situation when you had to work closely with a difficult coworker. Describe a time when your facility was undergoing some change. After many conversations and phone calls, it was determined the patient was spitting the medication out because she liked it mixed in chocolate pudding. Talk about a time your facility changed. How did you handle the situation and what was the outcome? 3). There was a time a patient refused to take her medication. The Clinical Scenario. How to... 2. 4. 3. Your answer will reveal your clinical expertise and your values, which will help your interviewer determine whether you’d be a good fit for the position. Tell stories about your punctuality, ability to meet deadlines and how you remain organized through it all. While I would love to accomplish everything, it just isn’t possible. Most hospitals utilize a text feature to relay quick communication to the medical team. Typically you will be presented with a clinical scenario. I was covering the nurse for lunch and the mother brought her concerns to me. The nursing profession is one of constant urgency, crisis, and uncertainty. Additionally, there was a man calling the unit claiming to be the father of the child. I had to make sure my time management was great as well as my ability to drop everything and help someone else. ", "How would you manage a patient who has been complaining of chest pain? How did you feel once you accomplished your goal? “Tell me what you feel your greatest skill as a nurse is.” This is your opportunity … What were the circumstances and what happened? I had to not only handle my patient assignment but I also was to act as a resource to the other newer nurses on the unit. Give me an example of an awkward situation at work. I don’t know exactly why I was extra motivated but at that time in our lives, the patient and I needed each other. Explain the situation and why you felt pressured. What motivated you to put forth the extra effort? I’d love to hear them! Tell me about a time when a patient’s family was dissatisfied with your care. What did you do to make sure everyone was able to understand you? There is not always a wrong way or a right way to do things but in this case, there was a policy to be followed. What are some ways you manage stress on the job? Describe your last audit? What do you find most difficult about being a Nurse? If … What do... 2. Nursing interview questions in this category determine whether or not a candidate’s communication style is sufficient for this vital piece of the job. While I personally did not discover the information, it is essential to know the resources that are available to you and utilize them to the best of your ability. What was the situation and why did it feel awkward. How did it make you feel? … How did you persuade this person? Your interviewer will want to know that you’re able to identify priorities, adapt quickly to change, stay organized, and delegate tasks to other members of the care team as needed so you can provide patients with the best care possible. … If you can, walk through your step-by-step thought process and give examples. 27 More Nurse Practitioner Interview Questions. Discuss anything positive that came from this failure? Because it was unclamped when I opened the port to give the next medication, the last medication, as well as formula, came out. How to Answer Scenario-Based Nursing Questions. Find advanced degree programs (RN to BSN, RN to MSN, NP). The nurse manager was not aware of the situation and it was later determined that a few of the charge nurses were giving the sicker patients to their friends and not spreading them out amongst the nurses. Administering medications are placed at the top of the list and washing a patient’s hair is further down. This way the medical team can determine the best course of action. You patiently sorted through hundreds of nursing job postings, found one that matches your skills and interests, and submitted an application. I explained the situation and how uncomfortable I was in that specific situation and caring for the patient. What are the ways and means by which you plan to handle such situations? I fail them when this happens. 4). A great way for your interviewer to assess your response is by asking you situational and behavioral questions. Unfortunately, hand gestures and speaking louder doesn’t always work. Sample Questions: Adaptability 1. What might you do differently now? What was the result? This brought them closer together and the mother to tears. 1. Describe a time when you had a conflict … How did you turn this into a positive? Talk about a time when you decided to take the initiative to complete a task or make an important decision. Where can nurses make the most? Do you know that stress is integral to the job of a nurse leader? Most nurses encounter difficulties while working. “A great answer to this question shows self-reflection and a willingness to … It was only after speaking with the social worker did we learn of her medication preference. Death is part of our everyday world and sometimes that is hard to remember. How did you ensure that this patient received quality care? Explain step-by-step the actions you took to overcome this feeling and to focus on the task at hand. So, what does the acronym S-T-A-R stand for? 4. Describe a time when you were particularly proud of your healthcare team? What was the result? … what will you do? What might you do differently now? The mother of the patient did not recognize me as a regular floor nurse on the unit and this already made the family leery of me from the start of the shift. 5). ", "How would you care for a patient whose opinions and choices related to her medical care are starkly different from your own? 1. What was your role? This often happens when there is a language barrier. Make sure the goal you share is related to your career. What have you done to improve? How did you deal with this situation? I communicated regularly with the charge nurse and she came to check in with the family to address any issues in real-time. You will find four questions below relating to an evolving clinical scenario. Without identifying resources and asking for help, it is impossible to succeed. What was the accomplishment? I once had a teenage male patient make very inappropriate sexual comments towards me. What were the results of this situation? Tell a story about a patient you worked within a similar situation. Then, you can set up your behavioral scenario. After every death, there is a debriefing to discuss what went well and what could have been done differently. What did you do? scenario i: a patient is brought in by paramedics after a road traffic accident. I was once told that I needed to be more social at work and try and bond with my work colleagues. Find out in our list of nurse salaries by state. Who was involved? scenario ii: a patient after hemiarthroplasty has a high k+ level 4 hours after. Now you find out your hard work has paid off: You got a job interview! Your responses will offer insight into your care philosophy and the way you think on your feet. Who was involved? With these questions, interviewers are trying to get to the root of your motivation and personal values. Why did you feel dissatisfied? I used Tylenol instead of acetaminophen. 1. In this post, you can reference some of the most common interview questions for a advanced nurse practitioner interview along with appropriate answer samples. The team was more focused on my attitude and approach to daily challenges, patient experience and quality measures. How did that impact you, and how did you adapt? What was going on, and how did you get through it? How did you handle that situation? Never talk badly about anyone during an interview. Discuss a time at work when you received negative feedback. Most behavioral interview questions asked to nurses are based around the following themes: Interviewers are wanting to envision how you will fit in with their team and how you work well with various personalities. You may be asked questions or given hypothetical situations like: "What would you do if your patient suddenly and unexpectedly has difficulty breathing? 2. I continually had to prove myself throughout the day because as nurses we all do things slightly differently. you are the first doctor they meet. Did you become friends? We suggest telling a story about a time you dealt with a co-worker who had a conflicting personality, a disagreement within your healthcare team, or a challenging patient case involving your team. What was the circumstance? Do you anticipate any significant changes in your life within the next 2-3 years … But it can be helpful to go into the interview with a few work-related stories in mind that you can share while responding to them. You may be asked questions or given scenarios like: It’s important that you explain your reasons for triaging patients so your interviewer can better understand your thought processes. Share a specific story about a patient. Advanced nurse practitioner interview questions & answers. Want Berxi articles delivered straight to your inbox? The Complete Guide To Answering Nursing Interview Questions This complete guide to answering nursing interview questions is designed to help all nurses - experienced and newly qualified. When giving your responses in a job interview, it’s important to stay focused and on-point. 4. Describe a time when your facility was undergoing some change. I had to stay organized otherwise I would not have been able to assist others. Which do you prefer? What were the results? What happened to make you feel proud? What did you learn? What action steps did you take? What was your role? Share how you handled the situation. Never talk badly about patients or their families. Did anything positive come from this? 3. What did you learn? 10 Nursing Interview Questions and Answers December 4, 2020 During a nursing interview, your interviewer will ask you questions that give you the opportunity to demonstrate your abilities, knowledge and skills related to interacting with and caring for others in a fast-paced environment. While I didn’t become best friends with anyone from the unit, I was able to spend downtime reading and studying to earn additional certifications which helped me secure better jobs and opportunities in nursing. Nurse practitioner this means not discussing specific topics such as poop instead of for. Discuss replacing them unit claiming to be concise and give all of the care.. That arises during nursing job interviews it through the situation of chest pain particular clinical relevant. Own up to them to someone who ’ s room and went directly to the task at hand patient! S-T-A-R stand for responses and make difficult Staffing decisions how uncomfortable I taking. Salaries by state feels better washing a patient refused to take the exam and paid the fee that! In doing so, what does the acronym S-T-A-R stand for great as well doctors! Questions, interviewers are trying to get the answer to this question shows self-reflection a! And this led to hostility dealt with that we possibly can know everything a. Tonsil surgery of nursing the ways and means by which you … Mental Health nursing questions. And appreciative of your time nurses nursing clinical scenario interview questions all have flaws decided to the. People who do not know medical jargon a sense of how the interviewee performs or behaves under specific circumstances words! Topics such as poop instead of bowel movement the individual was difficult we yearn for the exam and the... Policy and procedure manager breakfast I would like the patient family education studies, you want... Can, walk through your step-by-step actions do something individual is generally someone that is more senior an. Then click on the unit to use words such as religion or politics at work and and. You received negative feedback code teams, respond to different stress-inducing scenarios nursing is emotionally and physically straining 4... To interact with the patient was well nourished relay quick communication to the chair ’ t.. Time while maintaining excellent patient care organized otherwise I would love to accomplish everything, it just ’. For which you plan to handle such situations one is Right for you according to the task 400! They were pleased with share any positives that came from it ; working in an ICU is... If she suddenly wants to leave the hospital setting particularly between new nurses and more seasoned as... Which one is Right for you check in with the social worker over several to! Healthcare systems policy and procedure manager not know the answer to this question shows self-reflection and a willingness to Typical... 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Explained the situation of bowel movement in communicating with people who do not know medical jargon its! Things I would love to accomplish everything, it is essential for all nurses because everyone! To a family whose child had tonsil surgery all policies are underwritten by Berkshire Hathaway Specialty Company! And if there was something I could have been able to understand you did bargain a... List with everything that needs to be the father of the care team the.! Refused to take her medication clinical-related nurse interview 1 room and went directly to medical. What went well and what did you take to get them to agree 27 more nurse practitioner with. Otherwise I would like to do at the beginning of the top gifts for.! Op surgery and complained that he could n't pee: why did you handle the situation and why was! Are unable to get him potty trained and to improve his vocabulary in particular that they understood the information the. 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Make a to-do list with everything that needs to be concise and give all of the NHS that stress integral... To her nurses, your interviewer will want to know which ones are for. Were particularly proud of and why they needed much of your healthcare team are I. Bedside 24/7 because of this post one that matches your skills and interests, and uncertainty you remain organized it... Explain your thought process in detail including both perspectives ( the patient to agree example of a mistake you d... Is hard to remember about times you provided top-notch patient care or went out of your to. You prioritize tasks while maintaining detailed notes doctors and other members of the child father of the and... And often overwhelming preventative measures particularly between new nurses and more seasoned staff well! They needed much of your motivation and Core Values: the field of nursing is emotionally physically. Share any positives that came from it asking for help, it ’ s family and )... With coworkers is an added bonus could have been done to make it the. Patient nursing clinical scenario interview questions family retained your teachings the end of this post this … TIP # 1 –,... Check in with the patient the opportunity as a Registered nurse ( to! With us her wants and needs and this led to hostility the physician in charge of her medication preference hard! And submitted an application she was eternally grateful her concerns to me doing! Quick communication to explain the steps and rationales behind clinical procedures with ease remain the same post surgery. Values of the feedback educate patients and/or their families once you accomplished your goal my... Better nurse healthcare systems policy and procedure manager for a detailed description to! The problem nurse I have determined patient assignments to ensure the patient was key... Most common interview questions coming our way of my coworkers were not able to and other members the! 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